IDSafeChoice

Complete Recovery Program

Achieva Credit Union places the highest value on the information our members share with us, and we are committed to protecting our members' privacy.

As part of our commitment to fight the effects of identity theft and bring you programs of incredible value, we have joined with the nation's best provider to offer IDSafeChoice.  IDSafeChoice is a complete recovery program for you and your family, so if the worst happens, you can rest assured that you won't be left to clean up the mess on your own.

IDSafeChoice Select Program – Benefits

For only $1.99 per month – less than $24 per year – IDSafeChoice Select provides you with the reassurance that if you suspect identity theft, a professional is standing by, ready to restore your good name – no matter how long it takes.

As an Achieva personal checking accountholder, if you become a victim of identity theft you have the benefit of fully-managed identity recovery services through IDSafeChoice.  This includes coverage for you, the accountholder, as well as:

• Your spouse or domestic partner,
• your dependents up to age 25 with the same permanent address, even if in college or the military, and
• your parents – living with you or living in elder care (assisted living, nursing home, or hospice), with benefits extended up to 12 months after death.

Fully-Managed Identity Recovery – How It Works

If you or your family member suspects identity theft, or personal information becomes compromised as a result of a lost purse or wallet, a break-in, lost laptop or notification of a data breach, IDSafeChoice can help.  Simply contact Achieva Credit Union, and a representative will verify your IDSafeChoice participation, and securely submit your case to a Personal Recovery Advocate, who will contact you directly.  This trained and certified identity restoration professional will place fraud alerts at the three major credit bureaus for you; help you access services to watch for signs of identity theft; and access your credit reports and conduct a threat assessment to determine if any identity theft has occurred. If you are victimized by identity theft, your Advocate will work on your behalf to restore your identity.

Your Personal Recovery Advocate will:

1. Place fraud alerts at the three major credit bureaus for you.
2. Provide you with access to credit reports from all three bureaus and review the reports with you to identify fraudulent activity.
3. Assist you in completing an Identity Theft Affidavit and Declaration of Fraud to establish your rights as a victim.
4. Activate credit monitoring during your recovery to help you watch for additional signs of abuse.
5. Contact the Social Security Administration, U.S. Postal Service, Department of Motor Vehicles, etc. as applicable, to address any misuse of official documentation of your identity.
6. Research and document all fraudulent transactions and false accounts or contracts signed with creditors, banks, utility companies, leasing agents, medical facilities, etc.
7. Follow up to make sure all wrongful activity is reversed and removed from your records.
8. Work with local and federal law enforcement to try to stop the criminal or criminals who are using your identity.
9. Activate other members of the recovery team to assist when necessary, including professional investigators and legal advisors.
10. Provide 12 months of follow-up after your recovery is complete – to be sure you stay recovered!

Expense Reimbursement

If the accountholder incurs unreimbursed expenses in recovering from identity theft, s/he is covered by up to $10,000 in expense reimbursement insurance*. Expenses can include lost wages**, attorney fees, and notary fees… with zero deductible.

IDSafeChoice Select Program – Enrollment

In order to enroll in the IDSafeChoice Select program, simply notify an Achieva Credit Union representative.  You will be enrolled in the program, and granted the benefits of Fully-Managed Identity Recovery services.  The associated program fee will be debited automatically from your account on a monthly basis.

Click here for the Terms & Conditions and Cancellation Policy for the IDSafeChoice coverage.
Click here for a PDF version of the IDSafeChoice program details.

Call us at (727) 431-7680, (941) 907-4000 or non-local (800) 593-2274.  Or visit us in person at any branch location.

*Reimbursement is limited to your actual Identity theft expenses, not to exceed a total of $10,000 USD.
**The Lost Wages benefit is further limited to an amount up to $500 USD per week, payable for up to four (4) weeks.

There is a limit of two (2) Identity Theft incidents per twelve (12) month period. Insurance underwritten by member companies of Virginia Surety Company. The description herein is a summary only. It does not include all terms, conditions and exclusions of the policies described. Coverage not available to residents of New York and may not be available in other jurisdictions. For complete details, see the Evidence of Coverage document.