Testimonials
from our Members

Member Testimonials

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• Proud to be an Achieva member.

  "First of all I love the employees of every branch that I've had the pleasure dealing with.  They all are very personable, friendly and pleasant and take an interest in me.  My success story is that you have helped me to be successful in paying some of those big bills that come around once or twice a year.  It was suggested that I have a different named account for say my property taxes, my home owners insurance and every time my payroll is deposited a certain amount is taken out of checking and deposited into those accounts.  So when those bills become due, I actually have the money to pay off the entire bill without having to figure out how am I going to pay for them.  which is what I used to do.  I can't tell you how excited I've been when one of those bills come in the mail and I can go online, transfer the amount into my checking and pay the bill.  It makes me very proud and I couldn't have done it without that option of being able to have specific named accounts.  Thank you Achieva, I love and am definitely proud to be an ACU member.  Thank you to all those people who wait on me with their smiles."  -Debbie F.

• Members for life.

  "We have been members of Achieva CU since the early 90's.  My husband and I use our Achieva HELOC to run our business, and we are regularly sending wire transfer requests.  Diana from your Member Services Department is a GEM!  She is always so efficient, pleasant, and happy to help--in fact everyone we have dealt with at Achieva upholds this same level of service.  We wish that everyone we deal with in the business realm was as wonderful as Achieva.  Where possible we always recommend Achieva CU to our Customers and friends.  We are Members for life.  Thank you!"  -Tamara D.

• Truly value the service from Achieva.

  "Achieva Credit Union has met my needs from credit lines on my home, to purchasing automobiles, to getting signature loans for the unexpected expenses of owning a home.  Jerri Paul, at the St. Pete Branch, has helped me countless times through out my 15 plus years as a Teachers/Achieva Credit Union Member.  I have always felt like my best interests were at the forefront of every transaction that I have ever had with Achieva.  Not only has Jerri been a wonderful advisor, she has been a great friend.  Jerri is only a part of the exceptional service that I receive consistently at the St. Pete Branch from each and every staff member there.  Brenda does a phenomenal job as the manager, and it clearly shows in the cheerful attitude of every staff member at her branch.  With the effort to keep this as brief as possible, I will not thank everyone by name, but I will assure you, each employee of your credit union is appreciated.  I truly value the service I have received from Achieva, and continue to receive.  I am proud to be an Achieva Member!  Keep up the great work!!!"  -Ricky R.

• Very pleased with the service.

  "Tom, at the Main Avenue branch is very professional and very easy to talk with.  We have all of our accounts through Achieva, and we've been very pleased with the service we receive.  Every time we come into Achieva and need assistance, we always receive friendly service with a smile.  They take care of everything and make you feel very comfortable."  -John & Nancy D.

• Quick to refer Achieva.

  "When someone says they are not happy with their bank, I am quick to refer Achieva CU and tell them of the most amazing customer service I had one day. Our family has 2 accounts with Achieva CU, and during the Black Friday shopping weekend, I grabbed the wrong card and used it for all of my purchases that weekend.  This card was for my personal banking, a much smaller fund.  You can imagine how I felt when I checked the accounts Monday morning.  I called ACU quickly and honestly explained what happen, and that they can see that clearly the other account to the card I should have used, had enough funds to cover my purchases.  Without hesitation, the MSA reversed all the OD fees accordingly.  What a relief that was, especially during the holiday season.  ACU hands down!"  -Lisa P.

• Polite, kind, and ready to help.

  "Ashli, at the Largo branch, was polite, kind, and ready to help.  From the time you walk into the branch, from the time you leave, it feels like everyone really knows you.  I love Achieva because of the big financial services, and the small town feel."  -Victoria C.

• Happy Achieva member!

  "I got a call from Achieva's Automated Fraud Dept telling me of use of my debit card in Puerto Rico.  They contacted me the same day the sales were made, and we were able to cancel that debit card immediately with minimal loss.  I was truly amazed that this fraud was found and taken care of so quickly!  I am a happy Achieva member!  =)"  -Barb L.

• Treated like a person.

  "Brooke [Park Blvd., and Dunedin branch MSA] has been able to help me with everything.  Anything that I need, she always helps me.  And she is so kind.  I like everybody at Achieva, everybody’s nice.  They treat you like you’re a person.  Some places you go, they don’t treat you right.  But I like Achieva, that’s why I’ve been here for so many years."  -Susie B.

• Great low rates and fantastic service.

  "I have financed all of my vehicles through Achieva because of the great low rates and fantastic service.  No matter what Achieva branch you visit, everyone is very polite, very courteous, and very knowledgeable of the services and products.  And the online banking services are easy and convenient, second to none!"  -Chuck B.

• Many thanks!

  "I wanted to take a few moments of your time to express to you the superior customer service and professionalism that I received from Luis in handling my auto loan request.  Luis exhibited very good customer service skills by returning my calls in a timely manner and always showing me his true efforts in getting me taken care of.  Luis made me feel like a customer should be – special.  The credit union should be very proud of an employee such as Luis, as he is a true asset to your company and to the members of the credit union.  Many thanks for making my loan experience a pleasant one!"  -Sandra R.

• The perfect loan.

  "Tom took the time to find the Perfect Loan to fit our needs!  Many thanks for a job well done!"  -Hector & Joyce C.

• Not just a number.

  "Leona treated me like a real person, and not just a number.  I was going through a really tough time in my life, and it was so great how she actually listened to me and found a solution for my problem.  It ended up being a win-win situation for everyone, and I made a lot of new friends along the way!"  -Barbara S.

• Great auto loan rate.

  "Tracey [East Lake branch] was very helpful and took care of the entire loan process - it really was perfect.  I was able to get a great auto loan rate, and got my first car that same weekend!"  -Amanda K.

• The #1 reason we love Achieva...

  "The #1 reason we love you so much is your products.  The credit card that pays you to use it [Emerald Rewards credit card].  Then our car loan, I told the car sales man who was trying to get me to sign up for their loan that I was getting a loan from you, and what the interest rate was, and he could not believe it.  Then we have our home equity line of credit, which is the original reason that we found Achieva.  We shopped it around at the time, and nobody offered the value that you could offer.  Achieva Credit Union is the best financial institution that I have ever dealt with and has made me a customer for life."  -Brian M.

• A piece of cake!

  "Recently I received a loan, and the whole process was very smooth.  The loan process was so simple and easy - a piece of cake!  Lori [Venice branch] was able to help me with all my family's lending needs."  -Clifford V.

• Absolutely recommend the credit union.

  "It has truly been a pleasure working with Quinten [Bee Ridge branch].  The service has been great, and thanks to him, I would absolutely recommend the credit union to friends and family."  -Mary C.

• I switched to Achieva.

  "Angelica [New Port Richey branch] took great care to make my banking easy, and it's such a pleasant reception and environment... that's why I switched my accounts to Achieva."  -Debora W.

• Save time and money.

  "Sandy [Fruitville branch] showed me how to save time and money by using Online Bill Pay for myself personally, and also my business."  -Michelle W.

• Truly caring.

  "I’ve been with Achieva Credit Union for several years. I’m young, 25 years old, and like many I don’t have the world’s greatest credit. I knew right off the bat that was two strikes against me. When I was tired of having clunker cars die on me and pouring money I didn’t have into them I decided to go look around the dealership and also try to see if I was able to get a car loan. I was told I need a cosigner or just a straight out no. I decided to go to Achieva and meet with a member service advisor. I was now prepared to hear I need the cosigner line or I can’t help you like usually so I wasn’t going to get my hopes up.  I’m not sure who the first person was who helped me get a car loan the first time but she did it. She told me I was in good standing with the bank and though my credit wasn’t the best she could approve me for a certain amount. She also explained how they can take my payment directly out of my checking account so I won’t forget or get behind. I got a good used car and my payments were only $200. The second time I asked for a car loan and still not great credit I spoke with Malaki Perez, and not only did she contact me daily to see how my car shopping was going and she explained things in great detail she was truly caring and motherly to me. I will never forget her, and if I get in a position again I hope to have her help me."  -Chantal G.

• Achieva has set my financial life on the right track.

  "Achieva has set my financial life on the right track. When I was 18, I got my first credit card through their student program, and later in the year, I used Achieva to finance my first loan and bought my dream truck. The kind employees that helped me through the process will always have my gratitude for the exceptional service that I have never experienced at any other business."  -Jake B.