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Member Service Center 727.431.7680 | 800.593.2274

FAQs

What is Achieva’s routing number?

What is a wire transfer?

How do I send a domestic or international wire transfer?

Are there fees and limits for domestic and international wire transfers?

Can someone wire funds to my account at Achieva?

What is an IBAN number?

Does Achieva have an IBAN number?

What is a SWIFT Code?

Does Achieva have a SWIFT Code?

Does Achieva accept incoming International Wires?

Is there a deadline for outgoing domestic wires to be sent the same day?

How long will it take for my beneficiary to get the money?

Can I send foreign currencies?

What is mobile deposit?

Is mobile deposit included in the Achieva mobile app or is there a separate app that must be used?

Is the Achieva mobile app required in order to use the mobile deposit service?

Do all members qualify for the mobile deposit service?

Are there deposit limits and/or check holds for deposits made through mobile deposit?

Is there a fee for the mobile deposit service?

How do I enroll in the mobile deposit service?

Once a new account is opened, how long does it take for me to use mobile deposit?

Do I need to input any information about the check before snapping a picture of it?

Can I deposit any type of check with mobile deposit?

What do I use the Account to Account service for?

How does the Account to Account work?

What are the fees for using the Account to Account service?

What accounts can I use with the Account to Account service?

Can I use my kid's account with the Account to Account service?

How do I set up an account with the Account to Account service?

Why is trial deposit verification of my account required for account setup?

How often will I be required to go through the account setup process for Account to Account service?

Can I set up a transfer for a future date with Account to Account service?

Can I set up a regularly recurring transfer with the Account to Account service?

Can I use Account to Account service to transfer money between my own accounts at Achieva Credit Union?

Can I use Account to Account service to transfer money internationally?

When do you execute my funds transfer request with Account to Account service?

How will I know when an Account to Account transfer is complete?

How long does it take to complete a funds transfer request with Account to Account service?

Why would an attempted Account to Account transfer be unsuccessful?

What is Achieva’s payment mailing address?

How do I pay my loan?

What are the grace periods and late fees?

How do I change the due date of my loan?

How do I add a joint account holder or authorized user to my account?

How do I remove someone from my joint account?

What notary services are available?

What are Medallion Stamp Services and requirements?

How do I change the name on my account?

Does Achieva participate in shared branching?

Who is eligible for membership at Achieva?

Does Achieva exchange foreign currency?

What are the mobile deposit posting times?

After-hours support – MoneyLine

What is the difference between current balance and available balance?

What are Achieva’s funds availability policies?

Should I notify anyone if I’m traveling overseas?

What is Skip-A-Pay?

When do I receive my Partners in Health scrubs?

How do I sign up for Skip-A-Pay?

Forgot your Online Banking username?

How do I order or reorder checks?

How do I unlock my Online Banking account if I’ve been locked out?

Where is my 1099-INT form?

How do I find my account number & routing number?

How do I get a debit card replacement?

How do I change my address?

Where do I go for Quicken and QuickBooks help?

Where do I go to find out about my credit card rewards?

What should I know about Achieva’s 457b deferred compensation accounts?

How do I change my Debit Card PIN number?

How do I change the PIN number for my credit card?

How do I report a fraudulent transaction or dispute a transaction?

What is the daily ATM withdrawal limit?

What do I do if a transaction declines at a merchant but my account has available funds?

Do I get a discount with Turbo Tax?

What are Achieva’s rates?

What are Achieva’s CD rates?

What are Achieva’s hours?

How do I log in to Online Banking?

What are my options to pay my loan?

What are Achieva’s branch locations?

Where can I find cars for sale?

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