COVID-19 update: Masks required when entering all Achieva branch locations. Learn more >
Achieva’s routing number is 263182312.
There are a few options to make a loan payment: View list of loan payment options in detail here.
Yes. To make your trip as hassle-free as possible, notify us before you head overseas. Once we receive your notification, we’ll be sure that your cards are flagged and cleared for travel. You can provide notice by contacting us by phone or filling out the Contact Form with your location and dates of travel.
To retrieve your Online Banking username, please call our Member Service Center at 800-593-2274.
To unlock your Online Banking account, you may choose the “Forgot Password” option on the screen that promts you for your online banking password and follow the instructions to verify your information and choose a new password. You may also call into our Member Service Center during business hours and an MSA will verify your information and reset your password to restore your access.
To change your mailing address, you can visit any of our branch locations or contact our Member Services department at 727-431-7680 or 800-593-2274.
Call a member service advisor at 727-431-7680 to report fraud during business hours or visit a local branch. If it is after business hours call 866-529-1547. If the transaction is not fraudulent but you would like to dispute a charge please contact the merchant and if they do not resolve the issue call Achieva to start a dispute.