We understand you may have concerns regarding your mortgage payment during these uncertain circumstances.
As your financial partner, Achieva is here to help navigate alternative payment schedules.
If you are having challenges making your mortgage payment as the result of COVID-19 related circumstances,
please complete and submit the assistance application along with the required documentation.
We will use this information to help identify the assistance you may be eligible to receive.
For more information please review the Mortgage FAQ or reach out to your Mortgage team at 866.617.6373 and select option 2 if you need assistance completing the application.
Small business relief
Paycheck Protection Program (PPP)
Due to overwhelming demand for the PPP program, Achieva is NOT accepting any new applications.
The number of applications with incomplete documentation and businesses placing applications with more than one
financial institution has caused delays in processing times. If you have submitted an application with Achieva,
we are working to process those who have completely and accurately submitted applications and the required supporting documents
and will reach out with any questions as needed.
Since the amount of funds allocated by the government are limited there is no guarantee that applications will be approved before
funds deplete, but please know that we have allocated more resources to process applications as quickly as possible.
If you are looking for an alternative place to submit your PPP application, we have partnered with a third party
to accept these applications. We wanted to make sure you were aware of this option
so that you can submit your application immediately.
Florida Small Business Emergency Bridge Loan Program is currently available to small business owners
located in all Florida counties statewide that experienced economic damage as a result of COVID-19.
Visit floridadisasterloan.org for more information.
SBA Economic Injury Disaster Loan Program Small business owners in all U.S. states and territories
are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19).
Visit disasterloan.sba.gov to apply.
All applications will be processed in the order they are received.
We are working diligently to process all applications as quickly as possible.
Due to the popularity of this program processing periods may take longer than usual.
Please contact a business lending team member to discuss your options at 727-431-7650.
Getting help by phone
You can contact a Member Service Advisor with your questions, including how to register for online access to banking services,
checking accounts, card services, loan applications and other products by calling
727.431.7680 or 800.593.2274
You can also call our Achieva MoneyLine, a 24/7 telephone teller, to access your account balance and activity,
stop payments on checks, transfer funds between Achieva accounts, and make credit and loan payments.
Review the step-by-step MoneyLine guide here, and call 866.667.9651 to get started.
Healthy habits to stop the spread of germs
We are following these guidelines to ensure a healthy environment for our staff and members.
We are taking additional safety measures in branches as advised by the CDC (Center for Disease Control).
What we are doing to keep our members and staff safe
We’re adopting best practices for cleaning and disinfecting for public spaces as provided by the
Center of Disease Control (CDC) and will seek advice from the CDC as needed.
Our branch teams are frequently disinfecting ATM screens and keypads, drive-thru tubes and call buttons,
door handles and wearing and changing gloves throughout the day. Per CDC recommendations,
we advise that you continue to also wash hands and use hand sanitizer after any public interactions.
Also, our team members are practicing “social distancing” by avoiding handshakes and other physical contact,
while seeking to keep physical distance between themselves and visitors.
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