Here’s what you can expect when you visit our branches:

  • Please wear a face mask when visiting all Achieva branch locations regardless of your vaccination status.
  • Please practice social distancing. This means keeping a minimum of 6 feet between you and others.
  • You may be asked relevant health-related questions upon your arrival.
  • We will have protection screens in place and hand sanitizers available throughout the branch.
  • Our coffee is available and will be made for you to enjoy during your visit.

If you or anyone in your household has experienced symptoms of illness such as cough, fever or shortness of breath, we ask that you do not enter the branch and use our drive-thru for your banking needs.

We recommend that you continue to use the drive-thru for most transactions when possible, and that you only utilize in-branch visits for more complex services including membership inquiries, loan and mortgage inquiries, financial counseling, investment and retirement planning, safe deposit box access and other financial requests. Review a completed list of drive-thru services.

Achieva branch lobby and drive-thru status

All branches are operating with full services. If you need to visit a branch or make an appointment, view a full list of Achieva branch locations.

Visit one of our convenient ATM locations make transactions like deposits, withdrawals, balance inquiries, transfers and cash advances. We also are part of the CO-OP ATM network of over 30,000 ATMs nationwide that are available to our members surcharge free. Learn more about CO-OP here.

For a full list of ATM services please click here.

You can contact a Member Service Advisor with your questions, including how to register for online access to banking services, checking accounts, card services, loan applications and other products by calling 727.431.7680 or 800.593.2274

You can also call our Achieva MoneyLine, a 24/7 telephone teller, to access your account balance and activity, stop payments on checks, transfer funds between Achieva accounts, and make credit and loan payments. Review the step-by-step MoneyLine guide here, and call 866.667.9651 to get started.



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We are here for you.

Review our frequently asked questions related to Achieva operations during COVID-19.

COVID-19 FAQs
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Access your accounts 24/7 with online banking

You’re just a few clicks away from an easier, more convenient way to bank.

REGISTER REGISTER
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Skip-a-Pay

The skip-a-pay benefit is eligible* for Achieva loans and is offered at no cost to assist with financial hardship related to COVID-19.

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Bank conveniently and securely with our mobile app

Download it to your device* from the App Store, or get in on Google Play. WATCH VIDEOS>>

GO MOBILE

The safest and easiest way to access your money during this time is through our online banking services. You can do your everyday banking 24/7 from any desktop computer, laptop, or mobile device with online banking and our mobile app. If you do not have it on your mobile phone, now is a good time to download our app and register for online banking.

The safest and easiest way to access your money during this time is through our online banking services. You can do your everyday banking 24/7 from any desktop computer, laptop, or mobile device with online banking and our mobile app. If you do not have it on your mobile phone, now is a good time to download our app and register for online banking.

Online & mobile banking features

For more FAQs and instructional online banking videos, please visit our YouTube channel.

Achieva Credit Union is accepting applications for PPP Forgiveness:

Now accepting applications for PPP forgiveness.

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Note the following requirements

  1. Applications must be completed within the Achieva PPP Application portal. Downloading an application from the SBA website and uploading it as an attachment to the Achieva portal is not acceptable.
  2. All applications must be submitted through this portal in completion including required documentation, in order to be reviewed and processed. Please gather all supporting documents prior to starting the application process. 
  3. Do NOT provide any documents via e-mail, postal mail or in-person. All attachments and supporting documentation MUST be uploaded through the Achieva PPP Application portal.
  4. Achieva membership is required. If you are not an existing Achieva member, you will be required to open a membership as part of the application process.
  5. We recommend that you consult with a CPA on tax implications and monetary calculations. Achieva is not able to provide guidance in these areas.
APPLICATION PORTAL

Looking for additional information? Review our FAQs, or visit www.sba.gov for full program details.

Questions? Call 800-593-2274.

We understand you may have concerns regarding your mortgage payment during these uncertain circumstances. As your financial partner, Achieva is here to help navigate alternative payment schedules. If you are having challenges making your mortgage payment as the result of COVID-19 related circumstances, please complete and submit the assistance application along with the required documentation. We will use this information to help identify the assistance you may be eligible to receive.

For more information please review the Mortgage FAQ or reach out to your Mortgage team at 866.617.6373 and select option 2 if you need assistance completing the application.

GET STARTED!

We are following these guidelines to ensure a healthy environment for our staff and members. We are taking additional safety measures in branches as advised by the CDC (Center for Disease Control).

Healthy Habits
What we are doing to keep our members and staff safe

We’re adopting best practices for cleaning and disinfecting for public spaces as provided by the Center of Disease Control (CDC) and will seek advice from the CDC as needed.

Our branch teams are frequently disinfecting ATM screens and keypads, drive-thru tubes and call buttons, door handles and wearing and changing gloves throughout the day. Per CDC recommendations, we advise that you continue to also wash hands and use hand sanitizer after any public interactions.

Also, our team members are practicing “social distancing” by avoiding handshakes and other physical contact, while seeking to keep physical distance between themselves and visitors.

We are here for you

We’ve had some questions from members in recent days about Achieva’s ability to withstand adverse economic conditions. We want to assure you that Achieva is well-positioned to weather this situation, as we’ve been for over 80 years, with the ability to continue to offer all of our services to you. Achieva is still the safest way to protect and access your financial assets. If you have any questions or concerns, we urge you to give us a call, so we can see how we can be of help.