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Welcome back - select branches opening

Beginning in June, we will be re-opening our branch locations. We will have safety measures in place, in order to keep our staff and our members healthy and well.

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Got a question?

Review our frequently asked questions related to Achieva operations during COVID-19.

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Drive-thru and ATM services

Check out this video for some great information on how we’ve been able to serve our members via drive-thru.

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Assistance relief loan up to $5,000 rates as low as 4.95% APR*

If you are experiencing financial hardship related to Coronavirus (COVID-19). Achieva is here to help.

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COVID-19 Skip-a-Pay

The Skip-a-Pay benefit is eligible* for Achieva loans and is offered at no cost to you to assist with financial hardship related to COVID-19.

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Access your accounts 24/7 with online banking

You’re just a few clicks away from an easier, more convenient way to bank.

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Bank conveniently and securely with our mobile app

Download it to your device* from the App Store, or get in on Google Play.

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Unsure about what to do with your investments?

In this informational video, Achieva Wealth Advisor Andrew discusses how he can assist you with investment options.

Branches reopening – what to expect

Branch lobbies are beginning to open in phases, by appointment only. You can book an appointment by selecting Lobby by appointment or calling the branch directly. Once you book an appointment you will receive instructions on what to expect when you arrive.

We ask that you continue to use the drive-thru for most transactions, and that you only utilize in-branch appointments for more complex services including membership inquiries, loan and mortgage inquiries, financial counseling, investment and retirement planning, safe deposit box access and other financial requests. Review a completed list of drive-thru services.

Here’s what you can expect when you visit our branches:

  • We highly recommend that you wear a mask for the duration of your visit with us.
  • Please practice social distancing. This means keeping a minimum of 6 feet between you and others.
  • We will have protection screens in place and hand sanitizers available throughout the branch.
  • Our coffee is available and will be made for you to enjoy during your visit.

If you or anyone in your household has experienced symptoms of illness such as cough, fever or shortness of breath, we ask that you do not enter the branch and use our drive-thru for your banking needs.

As excited as we are to see our members in person again, we still must remain diligent for the safety of members and staff. We look forward to serving you and seeing you inside branches soon!

Branch County Status
Murdock - 1850 Tamiami Trail Port Charlotte Charlotte Drive-thru open LOBBY BY APPOINTMENT
Punta Gorda - 3105 Tamiami Trail Punta Gorda Charlotte Drive-thru open LOBBY BY APPOINTMENT
Camelot Isles - 1616 West Cape Coral Parkway Cape Coral Lee TEMPORARILY CLOSED
Colonial - 4379 Colonial Blvd. Suite 100 Fort Myers Lee Drive-thru open
Del Prado South - 2127 Del Prado Blvd S Cape Coral Lee Drive-thru open LOBBY BY APPOINTMENT
Estero - 21301 South Tamiami Trail Unit 360 Estero Lee TEMPORARILY CLOSED
Lehigh Acres - 2499 Lee Blvd. Lehigh Acres Lee Drive-thru open LOBBY BY APPOINTMENT
Collier Commons - 2115 Collier Pkwy Land O Lakes Pasco TEMPORARILY CLOSED
Madison - 5920 State Rd 54 New Port Richey Pasco Drive-thru open LOBBY BY APPOINTMENT
Drew St - 2201 Drew Street Clearwater Pinellas Drive-thru open LOBBY BY APPOINTMENT
Dunedin - 1150 Achieva Way Dunedin Pinellas Drive-thru open
East Lake - 3446 East Lake Road Palm Harbor Pinellas Drive-thru open
4th Street - 413 62nd Ave. N St Petersburg Pinellas Drive-thru open
Largo - 12580 Seminole Blvd Largo Pinellas Drive-thru open
Palm Harbor - 33715 US Hwy 19 N Palm Harbor Pinellas Drive-thru open LOBBY BY APPOINTMENT
Park Blvd - 7105 Park Boulevard Pinellas Park Pinellas Drive-thru open
St Pete - 3629 11th Ave. N St Petersburg Pinellas Drive-thru open LOBBY BY APPOINTMENT
Bee Ridge - 3000 Bee Ridge Road Sarasota Sarasota Drive-thru open LOBBY BY APPOINTMENT
Fruitville - 5881 Fruitville Road Sarasota Sarasota Drive-thru open
North Port - 2467 Sycamore Street North Port Sarasota Drive-thru open LOBBY BY APPOINTMENT
Venice - 1485 E. Venice Avenue Venice Sarasota TEMPORARILY CLOSED
Bradenton - 4254 53rd Ave East Bradenton Manatee LOBBY BY APPOINTMENT


Visit one of our convenient ATM locations make transactions like deposits, withdrawals, balance inquiries, transfers and cash advances. We also are part of the CO-OP ATM network of over 30,000 ATMs nationwide that are available to our members surcharge free. Learn more about CO-OP here.

For a full list of ATM services please click here.

Ways to bank

The safest and easiest way to access your money during this time is through our online banking services. You can do your everyday banking 24/7 from any desktop computer, laptop, or mobile device with online banking and our mobile app. If you do not have it on your mobile phone, now is a good time to download our app and register for online banking. Need help registering? Watch our online banking registration video.

Online & mobile banking features

For more FAQs and instructional online banking videos, please visit our YouTube channel.

Mortgage assistance

We understand you may have concerns regarding your mortgage payment during these uncertain circumstances. As your financial partner, Achieva is here to help navigate alternative payment schedules. If you are having challenges making your mortgage payment as the result of COVID-19 related circumstances, please complete and submit the assistance application along with the required documentation. We will use this information to help identify the assistance you may be eligible to receive.

For more information please review the Mortgage FAQ or reach out to your Mortgage team at 866.617.6373 and select option 2 if you need assistance completing the application.


Small business relief

Paycheck Protection Program (PPP)

Due to overwhelming demand for the PPP program, Achieva is NOT accepting any new applications. The number of applications with incomplete documentation and businesses placing applications with more than one financial institution has caused delays in processing times. If you have submitted an application with Achieva, we are working to process those who have completely and accurately submitted applications and the required supporting documents and will reach out with any questions as needed.

Since the amount of funds allocated by the government are limited there is no guarantee that applications will be approved before funds deplete, but please know that we have allocated more resources to process applications as quickly as possible.

If you are looking for an alternative place to submit your PPP application, we have partnered with a third party to accept these applications. We wanted to make sure you were aware of this option so that you can submit your application immediately.


Florida Small Business Emergency Bridge Loan Program is currently available to small business owners located in all Florida counties statewide that experienced economic damage as a result of COVID-19. Visit for more information.

SBA Economic Injury Disaster Loan Program Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19). Visit to apply.

All applications will be processed in the order they are received. We are working diligently to process all applications as quickly as possible. Due to the popularity of this program processing periods may take longer than usual.

Please contact a business lending team member to discuss your options at 727-431-7650.

Getting help by phone

You can contact a Member Service Advisor with your questions, including how to register for online access to banking services, checking accounts, card services, loan applications and other products by calling 727.431.7680 or 800.593.2274

You can also call our Achieva MoneyLine, a 24/7 telephone teller, to access your account balance and activity, stop payments on checks, transfer funds between Achieva accounts, and make credit and loan payments. Review the step-by-step MoneyLine guide here, and call 866.667.9651 to get started.

Healthy habits to stop the spread of germs

We are following these guidelines to ensure a healthy environment for our staff and members. We are taking additional safety measures in branches as advised by the CDC (Center for Disease Control).

Healthy Habits

What we are doing to keep our members and staff safe

We’re adopting best practices for cleaning and disinfecting for public spaces as provided by the Center of Disease Control (CDC) and will seek advice from the CDC as needed.

Our branch teams are frequently disinfecting ATM screens and keypads, drive-thru tubes and call buttons, door handles and wearing and changing gloves throughout the day. Per CDC recommendations, we advise that you continue to also wash hands and use hand sanitizer after any public interactions.

Also, our team members are practicing “social distancing” by avoiding handshakes and other physical contact, while seeking to keep physical distance between themselves and visitors.

News & Articles

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Taking Advantage of Student Loan Forbearance

The CARES Act helped provide student loan forbearance for millions of accounts, but there are other tactics you can use to manage your student loan.

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How to Apply for COVID-19 Assistance

There are multiple programs for COVID-19 financial assistance. Read this article for a list of resources available nationwide.

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Refinancing Opportunities to Help You Get Ahead

Because of the drop in rates, the economy presents many refinancing opportunities. Here’s what you should know before you change the terms on your home, auto, boat, or RV loan.

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Dependable Drive-Thru Banking for Your Financial Needs

Achieva’s drive-thru banking services are easier to use than ever? Our tellers provide a full range of banking transactions while still offering one-to-one assistance.

We are here for you

We’ve had some questions from members in recent days about Achieva’s ability to withstand adverse economic conditions. We want to assure you that Achieva is well-positioned to weather this situation, as we’ve been for over 80 years, with the ability to continue to offer all of our services to you. Achieva is still the safest way to protect and access your financial assets. If you have any questions or concerns, we urge you to give us a call, so we can see how we can be of help.

Unsure about the economic impacts of COVID-19? Watch this video to listen to Achieva’s CFO Janice Hollar discuss the economic climate as well as the state of your credit union.

We thank you for your understanding as we work to get through this difficult time together.