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Got a question?

Review our frequently asked questions related to Achieva operations during COVID-19.

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Assistance relief loan up to $5,000 rates as low as 4.95% APR*

If you are experiencing financial hardship related to Coronavirus (COVID-19). Achieva is here to help.

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Skip-a-Pay

The Skip-a-Pay benefit is eligible for Achieva loans. Learn how to skip a payment by clicking below.

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Bank conveniently and securely with our mobile app

Download it to your device* from the App Store, or get in on Google Play.

Branch lobbies by appointment only – what to expect

Achieva is focused on meeting the needs of our members and providing outstanding service while maintaining a safe and healthy environment for our staff and members. Effective January 13, 2021, all Achieva branch lobbies will be open by appointment only.

We recommend that you continue to use the drive-thru for most transactions when possible and that you only utilize in-branch visits for more complex services including membership inquiries, loan and mortgage inquiries, financial counseling, investment and retirement planning, safe deposit box access, and other financial requests. Review a completed list of drive-thru services.

Please note the following before visiting any branch for your appointment:

  • Face masks are required when visiting all Achieva branch locations.
  • Face shields are not allowed unless they are worn with mask or face covering.
  • Branches will allow a limited capacity in the building. You may be asked to wait in your vehicle to ensure safety for all visitors.
  • Please practice social distancing. This means keeping a minimum of 6 feet between you and others.
  • You may be asked relevant health-related questions upon your arrival.
  • We will have protection screens in place and hand sanitizers available throughout the branch.
  • Our coffee is available and will be made for you to enjoy during your visit.

If you or anyone in your household has experienced symptoms of illness such as cough, fever or shortness of breath, we ask that you do not enter the branch and use our drive-thru for your banking needs.

While we continue to focus on providing outstanding member service, we still must remain diligent for the safety of members and staff. We look forward to serving you and seeing you inside branches soon!

MASKS ARE REQUIRED WHEN ENTERING ALL ACHIEVA BRANCH LOCATIONS

Branch Address & Phone Status
11th Ave. 3629 11th Avenue North St Petersburg FL

727.431.0572
Drive-thru open LOBBY BY APPOINTMENT
4th St. 413 62nd Avenue North St Petersburg

727.431.0562
Drive-thru open LOBBY BY APPOINTMENT
Bee Ridge Rd. 3000 Bee Ridge Road Sarasota FL

941.907.4044
Drive-thru open LOBBY BY APPOINTMENT
Bradenton 4254 53rd Ave East Bradenton FL

941.907.4811
LOBBY BY APPOINTMENT
Camelot Isles 1616 West Cape Coral Parkway Cape Coral FL

239.829.8290
LOBBY BY APPOINTMENT
Collier Commons 2115 Collier Pkwy Land O Lakes FL

813.448.2786
LOBBY BY APPOINTMENT
Colonial 4379 Colonial Blvd. Suite 100 Fort Myers FL

239.728.2265
Drive-thru open LOBBY BY APPOINTMENT
Del Prado 2127 Del Prado Blvd. S. Cape Coral FL

239.574.4707
Drive-thru open LOBBY BY APPOINTMENT
Drew St. 2201 Drew Street Clearwater FL

727.431.0560
Drive-thru open LOBBY BY APPOINTMENT
Dunedin 1150 Achieva Way Dunedin FL

727.431.7597
Drive-thru open LOBBY BY APPOINTMENT
East Lake 3446 East Lake Road Palm Harbor FL

727.431.0635
Drive-thru open LOBBY BY APPOINTMENT
Estero 21301 South Tamiami Trail Unit 360 Estero FL

239.471.3577
LOBBY BY APPOINTMENT
Fruitville Rd. 5881 Fruitville Road Sarasota FL

941.907.4865
Drive-thru open LOBBY BY APPOINTMENT
Largo 12580 Seminole Blvd Largo FL

727.431.0564
Drive-thru open LOBBY BY APPOINTMENT
Lehigh Acres 2499 Lee Blvd. Lehigh Acres FL

239.303.9544
Drive-thru open LOBBY BY APPOINTMENT
Madison St. 5920 State Road 54 New Port Richey FL

727.431.0566
Drive-thru open LOBBY BY APPOINTMENT
Murdock 1850 Tamiami Trail Port Charlotte FL

941.627.4305
Drive-thru open LOBBY BY APPOINTMENT
North Port 2467 Sycamore Street North Port FL

941.564.3100
Drive-thru open LOBBY BY APPOINTMENT
Palm Harbor 33715 US Highway 19 North Palm Harbor FL

727.431.0568
Drive-thru open LOBBY BY APPOINTMENT
Park Blvd. 7105 Park Boulevard Pinellas Park FL

727.431.0570
Drive-thru open LOBBY BY APPOINTMENT
Punta Gorda 3105 Tamiami Trail Punta Gorda FL

941.505.4300
Drive-thru open LOBBY BY APPOINTMENT
Trinity 12006 State Road 54 Odessa FL

727.431.7325
Drive-thru open LOBBY BY APPOINTMENT
Venice 1485 East Venice Avenue Venice FL

941.907.4867
Drive-thru open LOBBY BY APPOINTMENT

ATMs

Visit one of our convenient ATM locations make transactions like deposits, withdrawals, balance inquiries, transfers and cash advances. We also are part of the CO-OP ATM network of over 30,000 ATMs nationwide that are available to our members surcharge free. Learn more about CO-OP here.

For a full list of ATM services please click here.

Ways to bank

The safest and easiest way to access your money during this time is through our online banking services. You can do your everyday banking 24/7 from any desktop computer, laptop, or mobile device with online banking and our mobile app. If you do not have it on your mobile phone, now is a good time to download our app and register for online banking. Need help registering? Watch our online banking registration video.

Online & mobile banking features

For more FAQs and instructional online banking videos, please visit our YouTube channel.

Now accepting applications for first time PPP, second time PPP and PPP forgiveness.

APPLY

Small business relief - Paycheck Protection Program

Achieva Credit Union is now accepting applications for:

  • First time PPP applicants
  • Second time PPP applicants
  • PPP Forgiveness

Note the following requirements

  1. Applications must be completed within the Achieva PPP Application portal. Downloading an application from the SBA website and uploading it as an attachment to the Achieva portal is not acceptable.
  2. All applications must be submitted through this portal in completion including required documentation, in order to be reviewed and processed. Please gather all supporting documents prior to starting the application process. 
  3. Do NOT provide any documents via e-mail, postal mail or in-person. All attachments and supporting documentation MUST be uploaded through the Achieva PPP Application portal.
  4. Achieva membership is required. If you are not an existing Achieva member, you will be required to open a membership as part of the application process.
  5. We recommend that you consult with a CPA on tax implications and monetary calculations. Achieva is not able to provide guidance in these areas.

GET STARTED

Looking for additional information? Review our FAQs, or visit www.sba.gov for full program details.

Questions? Call 800-593-2274.

Other small business relief options

Florida Small Business Emergency Bridge Loan Program is currently available to small business owners located in all Florida counties statewide that experienced economic damage as a result of COVID-19. Visit floridadisasterloan.org for more information.

Please contact a business lending team member to discuss your options at 727-431-7650.

Mortgage assistance

We understand you may have concerns regarding your mortgage payment during these uncertain circumstances. As your financial partner, Achieva is here to help navigate alternative payment schedules. If you are having challenges making your mortgage payment as the result of COVID-19 related circumstances, please complete and submit the assistance application along with the required documentation. We will use this information to help identify the assistance you may be eligible to receive.

For more information please review the Mortgage FAQ or reach out to your Mortgage team at 866.617.6373 and select option 2 if you need assistance completing the application.

GET STARTED!

Important information regarding stimulus checks

For most people, payments are automatic, and no further action is needed. The IRS Economic Impact Payment Information Center page is the best resource on this program, since the IRS is administering delivery of the economic stimulus money. You can also check the status of your payment on the site.

Here are a few other things to consider if you are expecting to receive a payment:

The routing of funds via direct deposit will be based on account information related to your most recent tax returns. If you do not see your pending deposit yet, check back later as we will continue to receive additional payment files from the IRS, or inquire on the IRS portal for your status here.

Later this week, eligible Americans will be able to track the status of their check through the “Get My Payment” tool on the IRS site.

Mobile deposit is a service that allows a member to submit a check to Achieva for deposit via a smartphone or tablet device using Achieva’s mobile app. This is done by capturing images of the front and back of the check (via the camera on the device) and then submitting the image through the app.

Yes, our drive-thrus are open and able to service many of your banking needs, including check deposits. Find the nearest Achieva location on our website here.

Members should be on the lookout for fraud and potential scams, too. Remember, the IRS will not call, text, email you or contact you on social media asking for personal or bank account information, including any information that might be related to the Economic Impact Payments. Also, watch out for emails with attachments or links claiming to have special information about economic impact payments or refunds. If you receive one, do not open it.
Achieva is here to help. If you have any questions regarding any correspondence you receive through e-mails or text messages that you suspect may be fraudulent, contact the Member Service Center at 800-593-2274 and ask for Risk Management.

Getting help by phone

You can contact a Member Service Advisor with your questions, including how to register for online access to banking services, checking accounts, card services, loan applications and other products by calling 727.431.7680 or 800.593.2274

You can also call our Achieva MoneyLine, a 24/7 telephone teller, to access your account balance and activity, stop payments on checks, transfer funds between Achieva accounts, and make credit and loan payments. Review the step-by-step MoneyLine guide here, and call 866.667.9651 to get started.

Healthy habits to stop the spread of germs

We are following these guidelines to ensure a healthy environment for our staff and members. We are taking additional safety measures in branches as advised by the CDC (Center for Disease Control).

Healthy Habits

What we are doing to keep our members and staff safe

We’re adopting best practices for cleaning and disinfecting for public spaces as provided by the Center of Disease Control (CDC) and will seek advice from the CDC as needed.

Our branch teams are frequently disinfecting ATM screens and keypads, drive-thru tubes and call buttons, door handles and wearing and changing gloves throughout the day. Per CDC recommendations, we advise that you continue to also wash hands and use hand sanitizer after any public interactions.

Also, our team members are practicing “social distancing” by avoiding handshakes and other physical contact, while seeking to keep physical distance between themselves and visitors.

News & Articles



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Taking Advantage of Student Loan Forbearance

The CARES Act helped provide student loan forbearance for millions of accounts, but there are other tactics you can use to manage your student loan.

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How to Apply for COVID-19 Assistance

There are multiple programs for COVID-19 financial assistance. Read this article for a list of resources available nationwide.

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Refinancing Opportunities to Help You Get Ahead

Because of the drop in rates, the economy presents many refinancing opportunities. Here’s what you should know before you change the terms on your home, auto, boat, or RV loan.

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Dependable Drive-Thru Banking for Your Financial Needs

Achieva’s drive-thru banking services are easier to use than ever? Our tellers provide a full range of banking transactions while still offering one-to-one assistance.

We are here for you

We’ve had some questions from members in recent days about Achieva’s ability to withstand adverse economic conditions. We want to assure you that Achieva is well-positioned to weather this situation, as we’ve been for over 80 years, with the ability to continue to offer all of our services to you. Achieva is still the safest way to protect and access your financial assets. If you have any questions or concerns, we urge you to give us a call, so we can see how we can be of help.

Unsure about the economic impacts of COVID-19? Watch this video to listen to Achieva’s CFO Janice Hollar discuss the economic climate as well as the state of your credit union.

We thank you for your understanding as we work to get through this difficult time together.