Fraud Victim

If You Become a Victim

Before following through on any suspicious transaction,
make sure to:

  • Research the source thoroughly.
  • Ask for help from an Achieva employee at your local branch, or by calling our Member Service Center at (727) 431-7680, (941) 907-4000, or non-local (800) 593-2274.
  • Let us know immediately if you are concerned about a check you received prior to depositing the item in your account.

If you think you might be a victim of one of these scams or
suspect fraudulent activity on your Achieva account, follow these steps:

  1. Promptly call our Member Service Center to report the issue.
  2. Contact your local law enforcement office.

Other resources for information or assistance may include:

  • The Federal Trade Commission, (877) FTC-HELP
  • The National Fraud Information Center, (800) 876-7060
  • If you suspect Abuse of the Elderly, contact Adult Protective Services located in the following states:

    • Connecticut, (888) 385-4225
    • Delaware, (800) 223-9074
    • District of Columbia, (202) 541-3950
    • Florida, (800) 962-2873
    • Georgia, (800) 677-1116
    • Maryland, (800) 917-7383
    • New Jersey, (800) 792-8820
    • New York, (800) 342-9871
    • North Carolina, (800) 662-7030
    • Pennsylvania, (800) 490-8505
    • South Carolina, (800) 868-9095
    • Virginia, (888) 832-3858
    • All other states, contact the National Center on Elder Abuse (NCEA), (800) 677-1116.
    • If you live in Philadelphia, contact the Philadelphia Corporation for Aging (PCA), (215) 765-9040.