Top Ten Frequently Asked Questions

Achieva’s routing number is 263182312.

Mailing Address:
Achieva Credit Union
P.O. Box 1500
Dunedin, FL 34697

Overnight Payment Address: 
Achieva Credit Union
1659 Achieva Way, 
Dunedin, FL 34698

There are a few options to make a loan payment: View list of loan payment options in detail here.

  • Transfer- Payments can be made to an Achieva loan directly from an Achieva checking or savings account using the Classic Transfer option within Online Banking.
  • Check- Checks can be mailed to PO Box 1500 Dunedin, FL 34697. Payments by check can also be made by Mobile Deposit through our mobile app. Simply deposit the check into your Achieva savings account then, once the funds are available, transfer the funds to your loan to make your payment.
  • Bill Pay- You can use your bank’s Bill Pay service to schedule recurring or one-time transfers directly to your Achieva loan. You will need our routing number 263182312, your Member/account number, and our address PO Box 1500, Dunedin FL, 34697.
  • Linking your other Bank Account within Achieva Online Banking- You can link an outside account within Achieva Online Banking to make manual transfers or scheduled transfers for your loan each month.
  • ACH Transfer- We can schedule a one-time or recurring payment to your loan from your account at another financial institution.
  • In Branch - Payments can be made by cash or check at any branch location. Click here to find a branch
  • View list of loan payment options in detail here.

Achieva Credit Union members are now able to transact business at participating credit unions domestically and internationally. This service is only available to Achieva Credit Union members and does not allow for non-members to conduct business at Achieva Credit Union branch locations. Please use the locator link on this page to find a participating credit union location near you.

Yes. To make your trip as hassle-free as possible, notify us before you head overseas. Once we receive your notification, we’ll be sure that your cards are flagged and cleared for travel. You can provide notice by contacting us by phone or filling out the Contact Form with your location and dates of travel. You can also update travel information via Online Banking by choosing the “Accounts” tab and clicking the Card Management Tool. 

You may find your username and reset your password by clicking Forgot your username or password and following prompts. (Please have account number, email address and SSN or TIN available). You may also call our Member Service Center at 800-593-2274 for assistance.

To unlock your Online Banking account, you may choose the “Forgot Password” option on the screen that prompts you for your online banking password and follow the instructions to verify your information and choose a new password. You may also call into our Member Service Center during business hours and an MSA will verify your information and reset your password to restore your access.

To change your mailing address, you can visit any of our branch locations or contact our Member Services department at 727-431-7680 or 800-593-2274.

You may visit a local branch or Members can call 888-886-0083 to change or set their PIN. Reprinted cards have the same PIN associated as the original card.

Call a member service advisor at 727-431-7680 to report fraud during business hours or visit a local branch. If it is after business hours call 866-529-1547. If the transaction is not fraudulent but you would like to dispute a charge please contact the merchant and if they do not resolve the issue call Achieva to start a dispute.

Didn't find what you're looking for? We're here to help.

Get your questions answered right away. If you didn’t find the answer you were looking for in the FAQs above, see our complete list of frequently asked questions or visit our Contact Us page for other ways to get the information you need.